Welcome to Dhow Cruise Dubai (the “Website”). By accessing or using this Website and the services offered, you agree to be bound by the following terms and conditions (the “Terms”). These Terms govern your use of our services, including bookings, payments, cancellations, and liability. Please read them carefully before proceeding with any booking or transaction.

1. Services Offered

Our Website provides booking services for dhow cruise dinner experiences in Dubai. The cruises include a dinner on a traditional dhow boat, offering scenic views of Dubai’s skyline and live entertainment.

2. Booking Process

– To book a dhow cruise, you must either call us or submit an online inquiry for availability.
– Once your reservation is confirmed, you can make your payment via cash on the day of the trip, online transfer, or ATM deposit.
– Upon receiving your payment, we will send you an email confirmation with the payment receipt and details of the cruise.
– It is your responsibility to provide accurate contact information to ensure proper communication of booking details.

3. Pricing and Payments

– All prices listed on the Website are in AED (United Arab Emirates Dirham) unless otherwise stated.
– Children under the age of 3 can join the cruise free of charge. Children aged 3 and above will be charged the same rate as adults.
– Full payment must be completed before the start of the tour. We reserve the right to cancel your reservation if payment is not made.

4. Cancellation and Amendment Policy

– If you wish to cancel or amend your booking, you must inform us at least 24 hours before the scheduled cruise.
– Failure to notify us within this timeframe may result in a 100% cancellation fee, and no refund will be issued.
– We reserve the right to amend or cancel bookings in the event of unforeseen circumstances, including but not limited to weather conditions, boat maintenance, or other operational reasons. In such cases, you will be offered an alternative booking or a full refund.

5. Customer Responsibilities

– It is your responsibility to arrive on time for the cruise. Late arrivals may result in missing the cruise, and no refund or rescheduling will be offered in such cases.
– You are responsible for ensuring that all personal belongings are secure during the cruise. We are not liable for any loss, damage, or theft of personal property.

6. Liability Disclaimer

– We do not provide insurance coverage for passengers or personal belongings. It is your responsibility to obtain appropriate travel insurance if needed.
– We make no guarantees about the availability of specific seats or sections on the dhow cruise. Seat allocation is at the sole discretion of our team, and we reserve the right to allocate seats as we see fit.
– While we take all reasonable steps to ensure your safety, we are not liable for any injury, illness, or death resulting from the cruise, except in cases of gross negligence or willful misconduct.

7. Force Majeure

We shall not be liable for any failure or delay in providing the cruise services due to events beyond our reasonable control, including but not limited to natural disasters, strikes, wars, pandemics, or government actions. In such cases, we will offer an alternative booking or refund, at our discretion.

8. Use of Website

– You agree to use this Website only for lawful purposes. You are prohibited from using the Website to post or transmit any material that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
– We reserve the right to terminate or restrict your access to the Website at any time without notice if we determine that you have violated any of these Terms.

9. Privacy Policy

Your privacy is important to us. Any personal information you provide during the booking process will be handled in accordance with our (https://dhowcruisedubai.org/privacy-policy). By using our Website, you consent to the collection and use of your information as described therein.

10. Intellectual Property Rights

All content, images, and materials on this Website, including the logo, text, and design, are the intellectual property of dhowcruisedubai.org. You may not reproduce, distribute, or use any materials from this Website without our prior written consent.

11. Governing Law

Any purchase, dispute, or claim arising out of or in connection with this Website or the services offered shall be governed and construed in accordance with the laws of the United Arab Emirates.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website and services after any such changes indicates your acceptance of the modified Terms.

13. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Email: dhowtrip@gmail.com
Phone: +971 52 794 0543
Website:  https://dhowcruisedubai.org

14. Acceptance of Terms

By proceeding with your booking or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.